Known Issues
- Windows 11, macOS Monterey, Apple M1, M1 Max, M2 and M2 Max Compatibility
- Where is the serial number for my device?
- What to do when your Icon Pro Audio controller is stuck in firmware upgrade mode
- Issues using controller with one computer system, but not with another (Error 10).
- My computer is having issues detecting my controller.
- Requesting Service for Your IconProAudio Device: An RMA Guide
Control Surfaces
- ALL DAW CONTROLLERS: Icon Pro Audio Control Surface Troubleshooting Checklist
- FAQ: How do I recover my V-Series or P-Series controller from a failed firmware update?
- FAQ: How to Set Extender Positions on V1-X and P1-X DAW Control Extenders
- Find Your DAW: iCON V Series & P Series Controller Feature Compatibility and Comparison Chart
- Logic Pro: Control Automation with V1-M, P1-M, and P1 Nano
- Logic Pro: Control Plug-ins and Channel EQ with V1-M, P1-M, and P1 Nano
Audio Interfaces
- FAQ: Where do I find online support for the RealTime Portal and RealTime Audio app?
- My Icon Pro Audio Interface is not detected.
- Why Does My Audio Interface Control Panel Say "No Device Connected!" ?
- Why Won't My USB Audio Interface Power On Or Stay On?
- How Do I Connect A Condenser Microphone To My Audio Interface?
- Why Do I Get A Humming Noise From My Audio Interface?
Keyboard Controllers
- FAQ: How do I change MIDI channel and Parameters (or voices) on my iKeyboard X and S?
- IMPORTANT UPDATE: iKeyboard X and iKeyboard S iMAP updates
- How to change the velocity curve on your iCON iKeyboard
- Only one part (control / keybed) of iKeyboard is working
- How do I change MIDI channel/parameters on an iKeyboard?
- Will the iKeyboard work with Android devices?