Promoted articles

• Windows 11, macOS Monterey, Apple M1, M1 Max, M2 and M2 Max Compatibility
  iCON Device COMPATIBILITY UPDATE Apple M1 and MacOS 11 Big Sur and MacOS 12 Monterey: Most current iCON hardware and software is now fully compatible with the macOS 12 Monterey Operating System and...

  See more
• Where is the serial number for my device?
  At times on some electronic devices the serial number can be tricky to find, but icon Pro Audio makes it pretty simple to locate the Serial number.   Generally serial numbers  are located on the re...

  See more
• What to do when your Icon Pro Audio controller is stuck in firmware upgrade mode
    Note: If the following steps do not resolve your controller issue, please remember to include as much information as possible regarding your computer set up, operating system etc. when contacting...

  See more
• Issues using controller with one computer system, but not with another (Error 10).
  Some users experience the strange issue where their control surfaces do not seem to work with one Windows computer system, but will work fine with a different system. Generally, this issue is accom...

  See more
• My computer is having issues detecting my controller.
  if your computer is unable to detect your device, it is possible that the USB firmware on your device has been erased or damaged. The USB firmware is typically effected when issues such as power fa...

  See more
• FAQ: How do I recover my V-Series or P-Series controller from a failed firmware update?
  (This article applies to the V1-M, V1-X, P1-M, P1-X and P1 Nano)   On occasion, a controller device can become stuck in firmware upgrade mode. This can often be due to power fluctuations or an inte...

  See more
• FAQ: How to Set Extender Positions on V1-X and P1-X DAW Control Extenders
  The following applies to both P1-X and V1-X extenders. V1-X extenders are used in the following picture examples, although the principles outlined apply to both V and P series DAW Controllers, (wit...

  See more
• ALL DAW CONTROLLERS: Icon Pro Audio Control Surface Troubleshooting Checklist
  Is your control surface connected to your computer? (Check to confirm that the device is not disconnected.)   Is your control surface receiving adequate power? (Some devices require external power ...

  See more