FAQ: Why Buy New from an Authorized iCON Dealer?
Thinking about buying used?
Purchasing a pre-owned, open-box, or B-stock iCON product can be a great way to save money. However, there are a few benefits that are only available to the original purchaser of a new product from an authorized iCON dealer.
New products include:
- Manufacturer warranty coverage
- Bundled software licenses and activation codes
- Complete accessories and packaging
Software licenses are generally single-use and cannot be transferred to subsequent owners. Manufacturer warranties also apply only to eligible new purchases made through authorized dealers.
Why Buy New from an Authorized iCON Dealer?
Every new iCON product includes:
- Full manufacturer warranty
- Genuine bundled software licenses
- Complete accessories and packaging
- Access to the latest firmware and documentation
- World-class technical support
Used and second-hand products may not include transferable software licenses or warranty coverage.
| Buy New from an Authorized Dealer | Buy Used / Open Box / B-Stock |
|---|---|
| ✔ Manufacturer Warranty | ✘ Warranty not included* |
| ✔ Bundled Software Licenses | ✘ Software licenses not transferable |
| ✔ Technical Support | ✔ Technical Support Available |
| ✔ Latest Accessories & Packaging | May be incomplete |
If these benefits are important to you, we recommend purchasing a new iCON product from an authorized dealer.
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