Known Issues
- ★ Where is the serial number for my device?
- ★ What to do when your Icon Pro Audio controller is ‘stuck’ in firmware upgrade mode
- ★ UPDATE: New Icon Pro Audio iMaps Are Now macOS 10.15 CATALINA Compatible
- ★ Issues using controller with one computer system, but not with another (Error 10).
- ★ MAC USERS UPDATE - DO NOT USE IMAP SOFTWARE TO UPDATE YOUR FIRMWARE IN macOS Catalina! YOU MAY DAMAGE YOUR DEVICE
- ★ *UPDATED* All Icon iMap Software Is Fully Compatible with MacOS 10.14 Mojave
- ★ My computer is having issues detecting my controller.
- Can I calibrate my Icon Pro Audio controller encoders?
- My Platform or iKeyboard Series controller’s buttons have come out. How can I fix them?
- Firmware Update
- Icon Pro Audio device works on one system, but not on second (newer) system
- Improving MIDI integration in Reaper
- Digital Signature Verification
- Using Icon Pro Audio devices with USB 3.0 ports
- Issues with QCon or DAW software crashing or freezing.
- How to reset default device drivers in your Operating System.
- Experiencing bugs after updating firmware.
- Can I switch firmware between the Platform M+ and Platform M Waves edition?
- Does my Icon Pro Audio device require a special USB cable?
- Are your devices compatible with Linux?
- Some QCon EX Functions Are Not Working While Being Used With QCon Pro And Pro Tools
- My Audio Interface Is Having Problems Under Mac OS X 10.9 And Up
- My Audio Interface Makes Noise When Used With MacBook Air
- The QCon EX Will Only Display Channels One To Eight In Ableton Live
- My Neuron Keyboard Is Not Working With Windows 7 Or 8