Tom
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Recent activity by Tom-
Digital Signature Verification
“Driver signature enforcement” is a feature of 64-bit versions of Windows 10 and 8. This only allows drivers to load that have been verified by Microsoft. Therefore, some older drivers - especially...
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What to do when your Icon Pro Audio controller is stuck in firmware upgrade mode
Note: If the following steps do not resolve your controller issue, please remember to include as much information as possible regarding your computer set up, operating system etc. when contacting...
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Using Icon Pro Audio devices with USB 3.0 ports
There are two main USB ports in general use at the current time; USB 2.0 and USB 3.0. Devices that adhere to the USB 2.0 standard have the ability to transmit data at a maximum speed of 480 Mbps. T...
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How do I write automation and control plug ins in ProTools/HUI for the Icon QCon Pro X?
Most of the functions on the Icon QCon Pro X in Pro Tools are self explanatory. However, users of Pro Tools can sometimes experience difficulties in getting started with automation and plug in co...
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How do I use the ‘Define Function’ for Icon Platform M+ ?
Before embarking on your MIDI mapping journey, users should be aware that this is advanced functionality and, as such, it is necessary to be equipped with the correct knowledge before proceeding....
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How do you test LED’s and LCD’s in the QCon Pro G2?
Firstly, test that any faults with your LED’s and LCD’s are not triggered by poor power supply by ensuring that your QCon is connected correctly. If using a powered USB hub, try plugging the connec...
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How do I change MIDI channel/parameters on an iKeyboard?
There is no need for the iMap software to change MIDI channel on X and S iKeyboards. Press the ‘PROGRAM’ button which enables the jog wheel encoder. As long as the program button appears as perman...
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Can I use the Platform Nano with a Platform X+ (or M+)?
It is possible to use the Platform Nano together with a Platform X+, although there are limitations that you should be aware of before attempting to pair the devices. Additionally, it may be pos...
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ALL DAW CONTROLLERS: Icon Pro Audio Control Surface Troubleshooting Checklist
Is your control surface connected to your computer? (Check to confirm that the device is not disconnected.) Is your control surface receiving adequate power? (Some devices require external power ...
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QCON SERIES: Jittering Faders on Qcon Pro EX G2 when banking.
Issue: Jittering Faders on Qcon Pro EX G2 when banking. If your faders experience jitter (random instability or periodic shaking) on the QCon Pro EX G2 when banking then this procedure should help...