iCON Support Admin
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Articles
Recent activity by iCON Support Admin-
How Do I Connect A Condenser Microphone To My Audio Interface?
A condenser microphone is a very sensitive piece of equipment. We recommend you take the following steps when connecting and setting it up with an audio interface to avoid damage to any of your equ...
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PLATFORM SERIES: What are the differences between the Platform M and M+?
Many users reach out confused about the differences between the Platform M and M+ control surfaces to make sure that they're choosing the controller which best suits their needs. While choosing yo...
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My Audio Interface Makes Noise When Used With MacBook Air
Apple has used a new Intel CPU on their MacBook Air, which has a feature that lowers the CPU speed to match the software using it. When there is less running software, the CPU will set its speed ac...
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Why Do I Get A Humming Noise From My Audio Interface?
Humming noises generally occur when monitoring an input signal that suffers from a low signal to noise (S/N) ratio. In other words, a signal that is not that much louder than the noise that is also...
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uPod Pro: Where are the drivers for my uPod Pro?
The uPod series is plug and play, and uses generic drivers included with the operating system as it is class compliant. If you're having trouble with your uPod check the connection and power to the...
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The QCon EX Will Only Display Channels One To Eight In Ableton Live
This is a known software issue with Ableton Live. It is not currently possible to assign the starting channel for a controller with this software. Please try to use the modified controller script ...
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PLATFORM SERIES: How to disable the motorized fader on the Platform Nano
Occasionally, users prefer to use their Platform series control surfaces without the motorized faders. If the firmware on your Platform Nano is up to date, it is very simple to disable and re-enabl...
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i-Plug M: How do I use my i-Plug M?
Here is a direct link to our Youtube setup video explaining how to get started with the i-Plug M. It's important to remember this device must be used with applications that are able to record audio...
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My Neuron Keyboard Is Not Working With Windows 7 Or 8
The Neuron keyboard is a plug-and-play device which uses the internal MIDI device driver built into the Windows operating system for its connection. Due to ongoing compatibility problems with Windo...
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PLATFORM SERIES: How to disable the motorized faders on your Platform M, X, M+ and X+...
Occasionally users find themselves in a situation where they would prefer not to use the motorized faders on their Platform M+ or X+, and there is a very simple way to disable the motors. In most ...