iCON Support Admin
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Recent activity by iCON Support Admin-
QCON SERIES: QCon Pro: How Do I Use The Automation Buttons On The QCon Pro In ProTools?
Unlike most DAW programs, the QCon Pro uses HUI protocol to talk to ProTools instead of Mackie Control. Because of this, some buttons behave slightly differently than with other software options. A...
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QCON SERIES: QCon Pro & QCon EX: How to adjust brightness of LCD display on QCon Pro & Ex
There is a small knob on the main board inside the QCon Pro Ex that will allow users to adjust the brightness of your LCD screen. To access the knob, you must remove the top aluminum panel of the Q...
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QCON SERIES: QCon Pro: Can I Install The QCon Pro In The Middle Between Two Or More EX Controllers?
Depending on the DAW software you are using, yes, you can customize the order in which your QCon controllers will be assigned to the mixer channels. We did our testing in Cubase, and to assign the...
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QCON SERIES: QCon EX: Why Are My Qcon EX's Faders Active LEDs (Blue LEDs) Blinking Or Staying Lit?
This is caused by over-sensitivity of the touch sensitive motorized faders. Qcon Pro is designed so that you can adjust the fader sensitivity if needed. Please follow the instructions below in orde...
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QCON SERIES: QCon Pro X: The lower LCD display on my Pro X doesn't bank...
This is typical behavior for the QCon Pro X. The lower LCD display is designed to be used with the QCon Pro XS extender to help coordinate the order of units and tracks to allow users to arrange th...
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QCON SERIES: QCon Pro: Why Doesn't My QCon Pro's Master Channel Work In Pro Tools?
Because ProTools uses a different control protocol (HUI) than most other software, it handles channel numbering and control assignment a little differently on the QCon Pro hardware. When using the...
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QCON SERIES: QCon Pro: Why Are My Qcon Pro's Faders Active LEDs (Blue LEDs) Blinking Or Staying Lit?
This is caused by over-sensitivity of the touch sensitive motorized faders. Qcon Pro is designed, so that you can adjust the fader sensitivity if needed. Please follow the instructions below in ord...
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QCON SERIES: QCon Pro X: Why won't my QCon Pro X's master LED meter work?
Unfortunately many of the DAWs compatible with the QCon Pro X do not yet support this master meter LED display feature. The issue is that the Mackie Control protocol does not have a message to repr...
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QCON SERIES: QCon: Will the QCon Pro X firmware work on the QCon?
No, it is important that you make sure you're using the correct firmware file for your device when attempting to upgrade, or you may corrupt or damage your device.
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ICONTROLS: Can I Set My iControls Buttons To A 'Toggle' Mode?
With very little exception, all Icon controllers send standard MIDI Note and Controller(CC) messages. Unfortunately, there is no 'latch' or 'toggle' operation provided in the MIDI specification, so...