iCON Support 8
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Recent activity by iCON Support 8-
ALL DAW CONTROLLERS: Icon Pro Audio Control Surface Troubleshooting Checklist
Is your control surface connected to your computer? (Check to confirm that the device is not disconnected.) Is your control surface receiving adequate power? (Some devices require external power ...
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FAQ: How do I recover my V-Series or P-Series controller from a failed firmware update?
(This article applies to the V1-M, V1-X, P1-M, P1-X and P1 Nano) On occasion, a controller device can become stuck in firmware upgrade mode. This can often be due to power fluctuations or an inte...
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FAQ: How do I change MIDI channel and Parameters (or voices) on my iKeyboard X and S?
The ‘program’ button has two functions; changing the MIDI channel and, also, parameters (or 'voices'). Press once, so it is solidly lit. This will change the parameter or ‘voice’ of the iKeyboard...
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FAQ: How do I register and download my free copy of the Tracktion DAW Essentials plug ins?
The registration and download processes have recently been updated for the Tracktion DAW Essentials plug in set, available free when purchasing an eligible, current iCON Pro Audio device. Your regi...
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IMPORTANT UPDATE: iKeyboard X and iKeyboard S iMAP updates
IMPORTANT UPDATE: Because some mobile phones cannot see MIDI Port 2, a modification was made to the iKeyboard iMAP. As of iKeyboard X iMAP version 1.11 and iKeyboard S iMAP version 1.19 , the...
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PRO TOOLS - How Do I Pan Stereo Tracks in Pro Tools with Platform M+, QCon Pro X, QCon Pro G2 and Platform Nano
Due to restrictions of HUI protocol, panning a stereo track is not immediately obvious. Please adopt the following methodology; The Platform M+ Panning to the left is as normal, using the associat...
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CUBASE: How do I program the Function keys in Cubase for the QCon Pro X, QCon Pro G2, QCon Pro, and Platform B+?
In order to do this in Cubase, go to Studio - Studio setup - Mackie Control (the one for your device). The box beneath is where you can program your own controls. These are generic columns ...
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PRO TOOLS - How Do I Control Sends in Pro Tools Using the Platform B+
In order to access the sends A-E in Pro Tools using the platform B+, please follow the steps below. 1) Select the channel you wish to work with. 2) Press the ASSIGN button on the Platform B+ ...
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CUBASE: How do I control plug-ins in Cubase 12 with the QCon Pro X?
This article shows how to control plugins in Cubase 12 with the QCon Pro X. There is a video as well available HERE on our YouTube channel. The information in this article refers to Cubase when i...
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CUBASE: How do I control plug-ins in Cubase 12 with the Platform Nano?
This article explains plugin control in Cubase 12 with the Platform Nano. Here is an accompanying video to this article: https://youtu.be/bHbZnY32_RA There two modes you use when operating plugin...