iCON Support
- Total activity 158
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 3
- Subscriptions 82
Articles
Recent activity by iCON Support-
PRO TOOLS: In Pro Tools A Message Appears Saying 'Pro Tools Is Unable To Communicate With HUI'
If you are seeing this message, please wait for it to appear again and check the box labeled "Don't show this again" on the pop-up window. If this does not solve the issue, Windows users may need t...
-
How to perform a factory reset on your iKeyboard.
To perform a factory reset on your iKeyboard simply turn the unit off, then press and hold both Channel buttons on the iKeyboard hardware (as depicted below in the screenshot from the iMap software...
-
CUBASE: Why is my control surface triggering sounds in Cubase?
This is a common issue users encounter in Cubase. To solve this, go to Studio Setup > MIDI Port Setup, and deselect (uncheck) the boxes that correspond to your control surface under In 'All MIDI In...
-
Changing The Polarity Of The IKeyboard Sustain Pedal TRS Connector
Different sustain pedals may have different polarities and thus may send different control signals. You may need to switch the polarity of your iKeyboard sustain pedal TRS connector in order to hav...
-
Windows 11, macOS Monterey, Apple M1, M1 Max, M2 and M2 Max Compatibility
iCON Device COMPATIBILITY UPDATEApple M1 and MacOS 11 Big Sur and MacOS 12 Monterey: Most current iCON hardware and software is now fully compatible with the macOS 12 Monterey Operating System and ...
-
Icon Pro Audio Video Tutorials and Demos
Visit our YouTube Channel for More Videos Website Assistance CONTROL SURFACES QCon Pro X QCon Pro G2 Platform M+ Platform B+ Platform Nano Legacy Controllers QCon Pro Platform M Audio Interf...
-
How to disable the motorized fader on Platform Nano
Several users have requested a way to disable the motor on their fader in the Platform Nano. This feature has been added as of Firmware Version 1.06. To disable your fader, first turn off your Pl...
-
ICONTROLS: Why Won't My IControls Device Work In Mackie Control Mode?
The iControls device has a very powerful feature allowing it to work both in Mackie Control mode as well as user-mapped MIDI mode without changing the software's mapping. On the iControls device, ...
-
ALL DAW CONTROLLERS: Drivers: There are driver issues with my controller in Windows
As Plug and play, class compliant devices, our controllers use generic drivers included with the supported operating systems by default. It's possible that the generic drivers were conflicted or co...
-
PRO TOOLS: Pro Tools Does Not Show 'HUI' As A Controller Option
When you set up a new controller with ProTools, if you do not see the HUI option listed under the Peripheral setup window, the software installation is likely corrupt and it will probably need to b...