iCON Support
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Activity overview
Latest activity by iCON Support-
iCON Support created an article,
Windows 11, macOS Monterey, Apple M1, M1 Max, M2 and M2 Max Compatibility
iCON Device COMPATIBILITY UPDATEApple M1 and MacOS 11 Big Sur and MacOS 12 Monterey: Most current iCON hardware and software is now fully compatible with the macOS 12 Monterey Operating System and ...
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iCON Support created an article,
Icon Pro Audio Video Tutorials and Demos
Visit our YouTube Channel for More Videos Website Assistance CONTROL SURFACES QCon Pro X QCon Pro G2 Platform M+ Platform B+ Platform Nano Legacy Controllers QCon Pro Platform M Audio Interf...
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iCON Support created an article,
Issues with QCon or DAW software crashing or freezing.
Occasionally a user may notice that their QCon Pro X is crashing, or that their DAW software is freezing. This can be due to several things, but is most likely caused by one of three issues. 1.) C...
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iCON Support created an article,
Issues using controller with one computer system, but not with another (Error 10).
Some users experience the strange issue where their control surfaces do not seem to work with one Windows computer system, but will work fine with a different system. Generally, this issue is accom...
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iCON Support created an article,
How to reset default device drivers in your Operating System.
If you are experiencing issues with your Icon Pro Audio device, such as connectivity, functionality, lag or delay, you may need to reset your default drivers for the device. Depending on the Operat...
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iCON Support created an article,
Experiencing bugs after updating firmware.
Some users occasionally experience issues with their DAW, or features on with their Icon Pro Audio devices, after updating their firmware. This is typically because updating firmware can cause hicc...
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iCON Support created an article,
Can I switch firmware between the Platform M+ and Platform M Waves edition?
If you own the Platform M+, or the Platform M Waves Edition, you may be curious about the ability to switch firmware versions to use the opposite device with your system. For example, if you have t...
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iCON Support created an article,
PLATFORM SERIES: What are the differences between the Platform M and M+?
Many users reach out confused about the differences between the Platform M and M+ control surfaces to make sure that they're choosing the controller which best suits their needs. While choosing yo...
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iCON Support created an article,
Will the iKeyboard work with Android devices?
Users who attempt to use their iKeyboard devices with Android phones or Tablets report limitations or no support at all with these devices. Unfortunately this appears to be a limitation of the Andr...
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iCON Support created an article,
QCON SERIES: Is the QCon Pro G2 firmware compatible with the QCon Pro?
As the original QCon and QCon Pro have been discontinued and are no longer being updated, occasionally users have asked about compatibility with QCon Pro X or QCon Pro G2 firmware with their origin...