iCON Support Admin
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Articles
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FAQ: What is the correct startup sequence for my iCON controller?
(This article applies to the V1-M, V1-X, P1-M, P1-X and the P1-Nano) iCON’s new series of controllers are unlike any other general midi controllers that you may have configured with your DAW be...
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FAQ: How do I access basic settings and perform various self tests on my iCON V1-M and V1-X Controllers?
Basic settings and various self-tests can be accessed via your V1-M/X controller. They are as follows; Fader Calibration LCD Backlight LED and LCD Character Test System Select LCD Test Aging Test ...
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FAQ: How do I assign the master fader to a MIDI function (V1-M/P1-M)?
Please turn on your controller, iMAP and then DAW in that order (CiD). Click the 'Master/Assign' button on your controller so that the pink LED is lit. This signifies that the 'Assign' mode is acti...
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FAQ: How do I perform automation functions in Pro Tools from my DAW Controller?
(This article applies to the V1-M, P1-M, Qcon Pro G2, Qcon Pro X and Platform M+ and the Qcon Pro) Pro Tools uses the HUI protocol to communicate with the controllers. Some buttons behave in a sl...
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FAQ: How do I troubleshoot V Series and P Series DAW controllers in Cubase?
This article is applicable to the V1-M and V1-X, the P1-M and P1-X, and the P1-Nano. Firstly, please remember the order in which the different elements should be launched; Controller iMAP DAW (CID)...
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FAQ: How do I disable the motorized fader on the P1-Nano?
Occasionally, users may choose to disable the motorized fader on the P1-Nano. Disabling the fader is possible by turning off the unit, then pressing and holding the 7th encoderwhile turning the un...
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FAQ: How do I remove a function button from my DAW Controller Touchscreen and iMap?
To remove a function button from the Controller’s touch screen and iMap; Click on the Button Functions tab in the iMap software Click on the button you want to remove (it will be highlighted in ...
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FAQ: V1-M +V1-X’s - I have 7 expansion units – are there any restrictions on the maximum amount of extenders?
As you will know, how you add extenders is described in the article ‘FAQ: How to Allocate Extender Positions’ in the Help Center and in the V1-X extender manual, (‘Allocating Extender Positions’). ...
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FAQ: Where do I find online support for the RealTime Portal and RealTime Audio app?
Welcome to this article on the ‘RealTime Portal’ and 'RealTime Audio' app, which enables users to jam together remotely within 1,000 miles or 1,609 km with no discernible lag*. This is quite an inc...
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FAQ: How do I rectify malfunctions experienced when updating the wrong firmware for units with extenders (QCon Pro X/XS, Platform M+/X+ and QCon G2/Ex)?
On rare occasions, some users may mistakenly install the wrong firmware on their devices. The most common scenario, (although still rare) is users mistakenly updating the extender firmware with the...