Platform M Platform M iMap V1.07(Windows) Platform M iMap V1.09(MAC) Platform M Firmware V1.14 Platform M DAW Functionality Appendix - ProTools Only Platform M Quickstart Platform M User Manuals (English) Platform M User Manuals (French) Platform M User Manuals (German) Platform M User Manuals (Italian) Platform M User Manuals (Spanish) Platform M User Manuals (Japanese) Have more questions? Submit a request Comments Abhay Manusmare November 04, 2016 01:58 Where is the Platform M iMap software for Mac OS X? The Platform M shows full compatibility on the product page. Can't edit the MIDI controllers without it! yohan pant January 07, 2017 21:46 i need the imap software for mac osx i dont have a cd drive on my mac Gustav Wahlstrom January 27, 2017 12:26 As previous users mentioned, where is the iMap software for Mac OS X? I need it as well. Mike Peterson January 31, 2017 08:03 Disappointed in the company ICON! Totally NO reaction on emails questions!!! Why do you sell products like the Icon Platform M when there is no support at all from the company? No drivers/ firmware for mac users, but when you buy the product they tell you that it's no problem to run it on mac.😡 Robmuell February 07, 2017 16:11 Yeah i am in the same situation. The support of icon is abysmal!!! I will advise anybody i know against buying products from icon pro audio. No feedback from the support. Last drivers i found were from 2015. I think i switch to focusrite. Herr Kaschke February 10, 2017 13:07 Hi where is the actual firmware installer and imap software for osx. there is NO compatible software on the disk inside the package nor online in downloads. how should i update my firmware without any software. how can i change and edit the controllersettings with my os. As you describe in the product information there is "iMapTMsoftware included for easy mapping of MIDI functions" and you could do a "Firmware upgrade.." when "..available simply via USB connection and iMapTM software" which is "Class-compliant with Windows XP, Vista (32-bit), Windows 7 (32-bit & 64-bit), Windows 8 (32-bit & 64-bit), Windows 10 (64-bit) and Mac OS X". So? Mister X August 19, 2017 08:25 To all struggling on Macs -> just install windows 10 using parallels, then use ''Platform M iMap V1.03(Windows)'' & "Platform M Firmware V1.13'' to update your controller. It worked that way for me:) Liam Phan August 21, 2017 14:18 Well.. I did what Mister X said and hell ya it worked for the upgrade BUT as previously mentioned we need the map control to assign the midi cc we want... I wanted to use this platform to control my libraries from Spitfire audio in Kontakt but sadly I just can't... Edited by Liam Phan August 21, 2017 14:38 pierre pauty December 13, 2017 11:14 I advise you to NOT DOING ANY UPGRAD of firmware ( Qcon Pro ) with OSX. All seems work fine, but the Qcon doesn't work anymore ( blue screen ). And the support doesn't answer to my request.. !? Peter Smit December 16, 2017 17:29 Same problem here.Don't upgrade Qcon Pro's firmware on a imac....disaster. Had the unit for a while...thought it was time to upgrade.....drama. Only a bleu screen and no connection wit my mac. ...just hope Icon gives a reaction soon..... email@example.com Douglas Morassi de Lima March 16, 2018 18:23 I bought the product and took it out of the box today! I called and did not appear the function of selecting the platform for Pro tools as the demo video, (channels 6,7,8) looking forward to a solution. it really is frustrating to pay relatively expensive on a product and it does not work.